Wholetones FAQ

Q: Which classic Wholetones songs help you sleep the best? Wondering if I should play them all, or just certain songs for sleep?

A: I usually recommend, 396Hz (Open Door) for sound sleep. Simply leave it on repeat to play all night long. Volume should be left at a comfortable level, no need to make it loud. My wife and I do this every night and never make it past the 5 minute mark before, Zzzzzzzz!

Q: Are these songs available for sale on iTunes?

A: We have 2 apps available in the App Stores. Just search for “Wholetones.” You may also include digital downloads with your orders from Wholetones.com. After you download the music to your music library on your computer, you will be able to enjoy on your devices.

Q: How will the songs be delivered after I buy, and how long will it take for me to get them?

A: Immediately after buying, you will be taken straight to our download page where you can download and listen to the songs on your computer right away. You can download them into iTunes or any other music player of your choice. You will also receive an email with links to the download page for future reference. If you buy the CD’s (which are much higher quality) you will receive them in the mail via Priority Mail. U.S. customers can expect delivery within 3-4 business days. International delivery takes longer, depending on what country you are in.

Q: How long is each CD? Are there more than 1 song on each CD?

A: In the Wholetones classic Healing Frequency Music Project, Each CD is 22 minutes and 22 seconds long, and contains one song. There are 7 CDs and 7 songs that total over 2 1/2 hours of healing music. Each song in the 3-CD set of our 2Sleep collection is approximately 30 minutes long, almost 3 hours of music.

Q: Do I need to use headphones or high quality sound equipment to get the maximum benefit out of listening to Wholetones?

A: Since Wholetones works on a deeper level, it affects your body whether you listen on headphones or not, use high end stereo equipment, or simply listen on your laptop. Obviously, the better the equipment, the better the music “sounds;” however, regardless of your listening environment, Wholetones works in the body! Headphones are recommended for those who have sustained a brain injury or those who are deaf as they can still “feel” the vibration of the speakers in the headphones themselves, or if you are an audiophile who enjoys critical listening and spatial separation.

Another thing that is important to know about Wholetones is…volume is a non issue, whether you play Wholetones loud or at a low volume…it works the same! There is also no need to concentrate on the music. You can just play it in your home, office or car and continue with your daily activities.

Q: I’m having trouble ordering online. My order won’t go through. What should I do?

A: Phone support is available between the hours of 8am and 9pm Eastern time, Monday through Friday, and 9am to 5pm Eastern on Saturday & Sunday. Toll Free in the US & Canada: 1-888-TONES40 (888-866-3740) Outside of the US and Canada: +1 905-761-4558.

Q: What bitrate is the digital music download encoded? What file formats do you provide – both WAV an MP3? Is there a loss in frequencies compared to the CDs?

A: The Wholetones CD sets are WAV files delivered at: 44.1k 16-bit WAV files at ~750MB (0.7GB). The Wholetones MP3 files online are compressed and delivered at: 44.1k VBR 320 kbps MP3 files at 376.60 MB (0.3GB). In Wholetones Chroma, we are outputting to DVD/BluRay at the following resolution: 48K 24-bit WAV files at 2,531.60 MB (2.5GB).

Q: I am deaf and cannot hear the tones at all. Will the tones still help me?

A: Since Wholetones works on a deeper level, it affects your body whether you can actually hear it or not.